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Case Study On Hospital Management System In Software Engineering

Different kinds of tools are used in analysis of which interview is a common one.Our application will help the doctors to treat the patients effectively. Our application will help the doctor to access the data anytime of the day without much trouble. He can directly search for a specific data such as patient’s record or to know the details of a disease. To know the cause of a disease, to know the treatment methods used to treat for that specific disease.

Use case modelling

HMS Use case1

HMS Use Case2

HMS Use Case3

Detailed Use cases


Use Case: Admin Actions
Actors: 1.Admin 2.Doctor 3. Receptionist 4. Patient
Preconditions:1)User should have Admin role authorization 2)User should have Doctor role authorization 3) User should have Receptionist role authorization 4) User should have Receptionist role authorization
Flow of Events:

1.      The use case starts when Admin logins into the system

2.      Doctor edit doctor details

3.      Receptionist confirms appointment

4.      Patient makes appointment and consult doctor

Post conditions:

1.      Admin will be adding the different users to the system and adding services to the users

2.      Receptionist will edit appointment for patient

3.      Patient edits patient details

4.      Patient will be receiving notification regarding his updated appointment with doctor


Use case: Edit Appointment for patient

1.      Receptionist

2.      Doctor


1.      User should have Receptionist role authorization

2.      User should have Doctor role authorization

Flow of Events:

1.      The receptionist will accept fee and print slip

2.      Doctor can modify the schedule and print slip

Post conditions:

1.      Receptionist will be editing an appointment for patient with doctor

2.      Doctor will be receiving notification regarding his updated appointment with patient

3.      Patient will be receiving notification regarding his updated appointment with doctor


Use case: Add service to patient

1.      Receptionist


1.      User should have Receptionist role authorization

Flow of Events:

1.      The use case starts when Receptionist logins into the system

2.      The Receptionist will schedule patient hospital admission

3.      The receptionist will update in-patient and out-patient details

4.      The receptionist will add service to the patient

Post conditions:

1.      Receptionist will add the service to the patient

2.      Patient will be receiving the details regarding his service

  • Requirement tracebility matrix
RequirementsUse case diagrams
1.      Registration
2.      Report generation
  1. Initial Snapshots


  1. HMS- Hospital Management system
  2. Admin
  3. Receptionist
  4. Doctor
  5. Patient
  6. HMSUC-x- Hospital Management System- x – denotes the number of use case model
  7. Roles- HMS Users Authorization role


Contributions :

Team Members

Member 1: Designing the requirements specification

Member 2: Designing the use case diagrams

Member 3: Designing the snapshots

Member 4 :Designing the detailed use case diagrams

Hospital management requires a lot of decision making which is highly difficult if there is no strong management system in place. Since you need precise and accurate implementation at every stage, the automation system in the hospital has to be self-sufficient. Today, it is not possible to imagine a super-specialty hospital without it. A reliable, cost-effective, and efficient system becomes the backbone of the success of a medical center. There are several benefits of installing full-fledged software.

Achieve good quality ratings

When your hospital wants to be among the top-preferred and high-rated hospitals by insurance companies, there is no escape from hospital management system. Medicare companies and insurance companies rely on electronic data up to a major extent that is possible only when there is an automated system in place. It is one of the critical quality indicators. A hospital that is capable of sending and receiving patient information and medical reports electronically always gets a higher preference over others. A good hospital management system stands out your medical center, nursing home, or hospital distinctly from competitors. It adds a value to your reputation in the market.

Better revenue management

A hospital or medical center serves humanity, but profitability is an equally important aspect because it is a business also. Revenue management is a key element because it requires a fortune to run a hospital and. It is impossible to track the same using age-old manual systems. Automated hospital management system that is tailored as per the business requirements can solve the purpose effectively. It offers fast and accurate transactional and management reports that give an instant feel of how the business is doing. What are the outstanding amount, pending invoices, and debts and interests?

Also, there is a reduction in operating costs due to high operational efficiency. When systems and processes are automated, lesser resources are required for managing operations. Thus, improved ROI and fast Break Even Point can be achieved.

Read more: Importance of Hospital Management System

Avoid errors and track every single detail

As stated earlier, managing hospital is a crucial thing where there is no scope for errors. A manual system can’t assure foolproof and 100% accurate processing. There are possibilities of errors and mistakes. Installing an automated management system removes the chance of error completely, and you avoid compliance issues and lawsuits, the two biggest hassles for medical centers and hospitals. Thus, in spite of high investment it is a good deal. In addition to it, tracking a minute detail of room occupancy, staff availability, and operational information is available at the fingertips.

Improved clinical decision-making

A good quality management system makes sure that operational and clinical decision-making process is fast, accurate, and efficient. With an easy, single view availability of data points, doctors, and medical support staff gets facilitated.

Improve data security

The fact has been highlighted and reinforced by experts that hospitals that rely on the manual system are more vulnerable to data theft and leakage than automated ones. A full-fledged hospital management system keeps every bit of information secure from unauthorized access. However, it is equally important that you implement a state-of-the-art system with centralized controls and not a standalone home-grown system. When everything is handled by an access-controlled system where availability of information depends on user rights, there is no possibility of error. It is the reason health clinics, hospitals, trauma centers, rehabilitation centers and nursing homes are installing high-quality management systems.

Establish your hospital as technically advanced

When a hospital is managed by new-age hospital management system, it gets established as a techno-savvy and modern medical center. It is highly important in the fiercely competitive modern world that your hospital has a good reputation. Today, people rely on computerized systems more than manual ones. It creates a high level of trust in the systems and processes. Also, it is possible to maintain connectivity with patients and peripheral systems if the operations are managed using automated systems.

With the advancement of Information Technology in last few years, there has been a revolutionary change in the automation and management systems available for hospitals. Other than handling mundane operational stuff by business automation modules, they offer intelligent Management Information System as well. An error-free and well-organized module is need of the day!

HM portals are capable of providing a better concerted environment between hospital staff, doctors, groups, patients and managing workflows. Portal solutions even have the ability to unify legacy applications, objects from other portals, and handle multitudes of user requests resulting in an uninhibited flow of information between staffs, doctors and patient.

Contact us: Free consultation for your own HMS

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