Communication problems can make the work environment uncomfortable and unproductive for everyone, and not just the individuals directly involved in the issue. The source of the problem could be everything from personal management styles and educational backgrounds to personality conflicts and cultural differences. And it only gets worse when past disagreements start influencing future decisions.
Open and clear communication in the workplace can build a more productive environment. It won’t always be easy to maintain the best levels of communication, but there are a few things you can do to resolve your situation as quickly and effectively as possible.
Choose Your Battles
For some issues you have to take a stand, but other times it will be more effective to compromise. The trick is to decide which is which. If at all possible, avoid battles that don’t specifically involve you or your responsibilities. You also need to be specific (even if it’s just with yourself) about why you are fighting this particular battle. Is it really to improve the work situation, or is this just a personal preference or annoyance?
Complaints often lead to more complaints, and soon any chance of clear communication is buried under a mound of misunderstandings and misinformation. Try and limit your complaints and resolve your conflicts one issue at a time, and you will have a much better chance of improving the atmosphere in the workplace.
Be Open and Be Clear
Speaking in generalities won’t even solve general problems. If you approach a coworker with a problem and inform him or her that “It bothers me that you always [insert problem here],” you will likely only inflame the situation. “Always” is a blanket statement that tends to exaggerate problems and put people on the defensive. If there is an issue that needs to be resolved, be specific about instances that need to be corrected and express yourself clearly.
Try to be open about the issue and listen to different points of view. This is likely one of the hardest things in the process, but open communication in the workplace depends on it. Make sure you are hearing what you think you are hearing. Consider a different perspective, because what you took as a hurtful remark may not have been meant as such. Maybe there is something else going on in a person’s life that caused them to speak out of turn. If you look behind the surface, you may discover something about the people you work with everyday.
One of the best ways to improve communication in the workplace is to act preemptively instead of reactively. Make the decision to be a communicator and be part of the team. Reach out to different departments in the company and build a network of trust and reliability, then everyone will feel more comfortable about expressing their opinions and they will be more likely to do so in a constructive way.
Look for opportunities to contribute to the conversation and be part of the team. Be interested in what others are saying, and try to add something interesting in return. It’s not always about you, and if that is all you focus on, others will soon grow tired of the same old conversation. Remember, you were hired because you know certain things, not because you know everything, so be willing to learn from others. Seeking knowledge from someone else can go a long way toward building a great working relationship.
Face to face contact is almost always better for workplace communication (and especially for conflict resolution) because it will be easier to read a person’s reactions and expressions and know what they really mean. When you are willing to work together like this and make real compromises, you will be able to increase the level of communication and productivity throughout the entire company.
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Communication In The Workplace Essay
Communication PAGE \* MERGEFORMAT 1
Communication in the Workplace
Inside and outside the workplace, communications exist. Communication is a part of our everyday life that occurs whether we intend it to or not. Each individual person has a particular style of communicating. These styles include both verbal and non-verbal approaches, and with so many styles of communication and several different personalities, it is easy to have discrepancies and misunderstandings that result in miscommunication. Being able to communicate well will help in many situations when it comes to business. Effective interpersonal, writing, and oral communication skills are vital in the professional environment. In this essay I will describe the different types of communication styles used in the workplace and how they are utilized.
Communication in the workplace will have many impacts on your career. The way you deliver a message affects whether people respond or dismiss the idea being presented. Showing interest and concern in things that are important to co-workers helps to create positive connections that can be very helpful when dealing with work-related issues. Sensitivity to the issues and priorities of others, as well as finding a balance between the focus on work content and establishing and maintaining a social connection with people, are critical to successful communication in the workplace.
Interpersonal communication skills are necessary when working with people in different areas of a career. Your career may require you to address very diverse business issues. The field of diversity has gone beyond even culture and gender but also recognizes that different styles and approaches can be useful to have in any workplace. If you lack effective interpersonal skills, you may cause a problem larger than the one already on hand. Other interpersonal requirements may be the ability to work in teams to complete projects and assignments on time.
Companies can recruit and hire employees to create a diverse work force. Managers can build teams with diversity in mind. However, organizations can't thrive on diversity if employees don't know how to communicate with one another. Some studies suggest that we spend more time communicating in the workplace than doing other things. Every time you speak, people formulate opinions of you and judge you by what you say. Say the wrong things, and people will form bad judgments and opinions of you. Say the right things, and people will respect you, admire you, and windows of opportunity will swing open up for you. Effective teams in the workplace are created and perform to do an effective means of communication and the ability to put personal preferences aside to work on a common goal.
Over the past several years, the U.S. has seen a dramatic increase in its population of Hispanic, Spanish-speaking...
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